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FiestaSMP Support & Help Desk
Season 2

Support & Staff Tickets

Open a ticket on Discord for ban appeals, cheater reports, screenshot submissions, or server questions.

Need help from staff? The fastest way is to open a private ticket on our Discord Server. For server administrative contact, email fiestamg@murena.io.

Ban & Mute Appeals

If you believe your ban or mute was a mistake or misunderstanding, fill out our ban appeal form or open an appeal ticket on Discord. Staff review all submissions directly.

Submit Ban Appeal Form › Open Discord Ticket ›

Player & Bug Reports

If you caught someone using hack clients (X-ray, killaura, fly, speed), building lag machines, or found a duplication glitch, send us the coordinates, player names, and clips.

Submit a Report › Open Discord Ticket ›

Screenshot Submissions

Want your base or landmark featured in the website gallery? Take an in-game screenshot (press F1 to hide your HUD) and send it in #media on Discord.

Submit a Screenshot › Open Discord Ticket ›

Ticket Privacy

All support tickets opened on our Discord Server create a private text channel accessible only to you and the server moderation team.